Participation in all events offered, such as raft trips, raft building workshops or canoe trips is at your own risk. The organiser is only liable for intent and gross negligence.
As all our offers are outdoor events, we ask you to wear adequate clothing suitable for the weather.
After registration, our contact person for the booking will receive a written booking confirmation. For larger events, a deposit of approximately 50% of the expected invoice amount is required at the time of booking. With the booking, the customer accepts our general terms and conditions, the cancellation conditions, the photo rights and our data protection regulations.
The registration is binding for us - we ask for binding information about the exact number of persons at the latest 10 days before the date, this fixed booked number of participants will be charged. For barbecue or coffee and cake, the number of participants ordered will be charged in any case.

Dogs can take part in the trip by arrangement, the liability is incumbent on the dog owner. Since it is not always foreseeable how the animals will react to the unfamiliar situation and other passengers, we ask dog owners to bring a muzzle and leash.

Court of jurisdiction: Landesgericht Leoben
Authority according to ECG: District Administration Steyr-Land / Liezen
Chamber affiliation: Chamber of Commerce Upper Austria, Stmk
UID: ATU 604 38 235

In case of cancellation we ask for a written notice of cancellation, in case of cancellation 28 to 3 days before the date we charge 50 %, from the 2nd day 100 % of the total price cancellation.

A reduction in the number of participants booked by a maximum of 10% will be tolerated. If there are even fewer participants, the number booked minus 10% will be charged - unless otherwise agreed in writing. A minimum of 20 participants will be charged, unless otherwise agreed in writing.
Cancellation due to weather conditions by the organiser is free of charge for the participants, in which case any deposit paid will be refunded or used for an alternative date.

In case of cancellation due to current Covid 19 regulations, no cancellation fee will be charged.

In case of late arrival, there is no claim to the full time oft he event.

For larger groups we charge a deposit of about 50% of the expected total amount at the time of booking.  Bus driver and from 20 paying guests the tour guide are of course free, from 40 persons another free place.

The payment of the (remaining) amount is always done by the tour guide for the whole group and can be done in cash on the spot or by invoice and bank transfer. We do not have an ATM and do not accept credit cards.

If the safety of the participants is endangered by bad weather or high water, the organizer is entitled to shorten or cancel the trips at any time. Cancellation due to weather conditions by the organizer is free of charge for the guests and any deposit paid will be returned or used for an alternative date. We can only accept participants who are not under the influence of alcohol or drugs.
If registered participants have to be excluded from the booked event due to alcohol or drug influence, these participants will still be charged. In case of doubt, the wood raft master will decide.

With the booking for the entire group, the contact person of the group gives permission for the recorded film and photo material produced by Floß & Co or partners to be used for PR purposes free of charge and without objection without further consent from the persons recognisable on it. This does not violate any personal rights of the persons concerned. The photos and videos may be used by Floß & Co free of charge, unlimited in time and space, as well as in all known ways of use, e.g. on the Internet, in press cooperations as well as in the context of further publications of any kind. All rights regarding the production, distribution and publication of all above-mentioned photos and videos are the exclusive property of Floß & Co. No rights of third parties (e.g. of other photographers, picture agencies, etc.) are opposed to this granting of rights and use. If the group should not want this, we kindly request a written notification.

Of course we are happy to provide our guests with the pictures or videos we have taken of them.

The publication of texts and/or images from these pages, including excerpts, is only permitted with the written consent of the owner Floß & Co.

Court of jurisdiction: Landesgericht Leoben
Authority according to ECG: District Administration Steyr-Land / Liezen
Chamber affiliation: Chamber of Commerce Upper Austria, Stmk
UID: ATU 604 38 235

Our offers are naturally not barrier-free. However, we always try to make it possible for blind or disabled persons as well as wheelchair users to enjoy our trips. In this case, please let us know at the time of booking so we care for the necessary arrangements. A barrier-free WC is being planned.

The access area on the wood rafts to the tables as well as the area under the tables are boarded up with wooden planks and therefor flat. To get on the wood raft, you have to go down the stair from the landing stage to the wood raft.